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1. Delivery Information:
Local Day Delivery is FREE. Normal delivery time is 1-2 business days. Back ordered items will be delivered as soon as they are available. If you require special delivery, please reach out to the customer service team.
2. Contract Pricing:
Contract prices are negotiated by the LA-OSP and can be seen once logged in.
3. Contract Exclusions:
- Office Furniture, including but not limited to desks, tables, chairs, bookcases, cabinets, and shelving
- Managed Print Services
- Energy Procurement
- LED Lighting and Other Energy Efficiency Products
- Coffee and Breakroom Services
- Office Equipment and Technology
- Promotional Products and Advertising Items
- Copy and Print Services
- Document Management
- Janitorial and Cleaning Supplies
- School Supplies
- Lab Supplies
- Copy paper orders more than ten cases per order
4. Returns: if you would like to make a return, please contact customer service at 318-448-4225 or customerservice@sayesoffice.com
Please note: items must be returned within 30 days of the purchase date in their unopened, original packaging in new condition. Defective or damaged items must also be returned within the 30-day period in their original packaging. Food, beverage, first aid, and special-order items are non-returnable. In-stock office furniture can be returned if in original packaging.
5. Customer Service Team
318-448-4225 customerservice@sayesoffice.com
Contact this team for assistance with all questions related to products information, order status, delivery questions, backorders, returns. |